Terms of Service
Last updated
These terms apply to moving, packing and junk removal services from Bella Casa Moving and Junk Removal ("we", "us"). By booking a service or using this website you agree to them.
Quotes and booking
Quotes are based on the details you give us, such as home size, inventory, access, stairs and distance. If the job differs from what was described, we may adjust the price before work begins. A booking is confirmed when we confirm the date and time with you.
Payment
Payment is due on completion of the service unless agreed otherwise in writing. Accepted payment methods are confirmed at booking.
Cancellations and rescheduling
Please contact us as early as possible to cancel or reschedule. Late changes may incur a fee to cover crew time already scheduled.
Liability and claims
- We handle your belongings with care and use padding and wrapping.
- Report any damage to us before the crew leaves, or within 48 hours in writing.
- Items you pack yourself are not covered for internal damage.
- Valuables, cash, documents and irreplaceable items should be moved by you.
Junk removal
We do not remove hazardous materials such as paint, chemicals, asbestos or medical waste. Final junk removal pricing depends on volume and weight.
Contact
Questions about these terms? Call (650) 667-6200 or email [email protected].
This page is a general template and not legal advice. Have it reviewed before relying on it.